Individual Giving Officer

Company Overview

ABOUT THE GRAND THEATRE

The Grand Theatre is known for world-class theatre created and built in London, Ontario. As southwest Ontario’s premiere producing theatre and one of the most beautiful theatre spaces in Canada, the company has deep ties to the community and to its artists, artisans, and technicians. We are World Curious. London Made.

As a vibrant cultural hub and not-for-profit professional theatre, the Grand serves to gather, inspire, and entertain audiences in London and beyond. At our home in downtown London, we create productions on two stages: the Spriet Stage (839 seats) and the Auburn Developments Stage (144 seats). The Grand season of theatrical offerings runs from September to May. The Grand is committed to developing and premiering new work and supporting the growth and reach of theatre writers and creators. 

A cornerstone of the organization is our place as a teaching theatre, exemplified in our many mentorship programs and highlighted in our annual Grand Theatre High School Project. As one of the only programs of its kind in the country and currently in its twenty-sixth year, the High School Project involves as many as one hundred high school participants annually from schools across the region. These students participate at no cost and take on roles both on stage and off, in a fully realized mainstage production under the direction of a professional creative team.  

The Grand Theatre is located on the traditional lands of the Anishinaabek, Haudenosaunee, and Lunaapéewak Peoples. We acknowledge with gratitude the significant historical and contemporary contributions of local and regional Indigenous Peoples and of all the Original Peoples of Turtle Island (also known as North America). We are honoured to live, work, and tell stories together on this land. 

OUR COMMITMENT TO EQUITY, DIVERSITY, INCLUSION & RECONCILIATION

The Grand Theatre is committed to creating and practicing a company culture that ensures an accessible, equitable, inclusive, and welcoming space for all.  We encourage applicants to review the Grand’s commitments to Equity, Diversity, Inclusion and Reconciliation on our website to confirm that your personal and professional values are aligned with this vision, and we invite you to reflect on these commitments in your submission.

Job Description

THE OPPORTUNITY

Create exceptional donor experiences. Drive excellence. Lead with confidence. Grow your career in a dynamic and collaborative team environment.

The Individual Giving Officer is responsible for building and growing revenue from individual donors and grant funders through strategic prospecting, relationship management, and stewardship. This role manages a portfolio of donors contributing up to $5,000 annually, while actively developing a pipeline of future mid-level and major donors.

You will support the Director of Development in executing key strategies, support major giving efforts, moves management and pipeline development, as well as support the execution of exclusive donor events throughout the season. This position will be forward-facing with the community.

KEY RESPONSIBILITIES

Donor Portfolio Management & Stewardship

• Manage and grow a portfolio of individual donors contributing up to $5000 annually
• Execute personalized moves management strategies to cultivate, solicit, and steward donors in order to move donors thoughtfully through the donor pipeline journey
• Build strong relationships with existing donors through consistent communication, engagement, and recognition
• Help develop and implement stewardship strategies to increase donor retention and satisfaction
• Coordinate donor recognition, impact reporting, and ongoing engagement initiatives
• Ensure all donors receive timely and meaningful acknowledgment and communication
• Support integrated fundraising campaigns and cross-departmental initiatives

Prospecting & Pipeline Development

• Identify, research, and qualify new individual donor prospects
• Contribute to and implement strategies to grow individual giving revenue
• Develop and maintain a robust pipeline of future mid-level and major donors
• Leverage special events, campaigns, and community networks to expand the donor base

Grant Research & Writing

• Conduct ongoing research to identify grant opportunities from foundations and other funders
• Assist in tracking deadlines, deliverables, and reporting requirements to ensure compliance
• Write and submit compelling grant proposals, applications, and reports
• Support relationship management with grant funders where appropriate

Individual Giving Events

• Plan and support individual giving events throughout the season to support donor acquisition, stewardship, and engagement
• Support Gala success through ticket invites, sales, and planning
• Coordinate donor event logistics, invitations, and follow-up communications
• Collaborate with internal teams to ensure strong donor experiences and outcomes

Data Management & Reporting

• Monitor performance, track key metrics, and adjust tactics as needed
• Track donor activity, pipeline progression, and revenue outcomes
• Utilize data to provide regular reporting and inform strategies and decision making
• Utilize CRM (Tessitura) within the department to inform strong processes and record-keeping to create and maintain clean and clear data for future use

QUALIFICATIONS

• Minimum of 2 years of experience in fundraising, grant writing, and/or donor relations
• Demonstrated ability to write compelling grant proposals, direct mail appeals, website copy
• Strong relationship-building and communication skills
• Experience with moves management and donor pipeline would be an asset
• Experience with event planning and logistics an asset
• Highly organized with ability to manage multiple deadlines, priorities, and fast-paced environment
• Experience with CRM systems (Tessitura), Microsoft Office, and donor databases preferred
• Experience and/or knowledge of the arts & theatre philanthropic community would be an asset

This brand-new permanent full-time position is located in London, Ontario and will commence July 13, 2026, or date otherwise agreed upon. This position requires the candidate to work onsite at the Grand Theatre with hybrid working options available when necessary.

Regular work hours for this position are Monday to Friday from 9am-5pm but will require the candidate to work evenings and weekends as required. Please note that this position’s hiring process does not involve the use of artificial intelligence to screen, assess, or select applicants.

Must be legally eligible to work in Canada. Non-Canadian applicants must have a valid employment visa and proper documentation authorizing their ability to work in Canada on a part-time basis.